Unexpected error

Hi! I’ve read Topic 4446 , Topic 4802 and a few more. They look similar to my problem, but instructions they provide doesn’t work in my case. Every time I launch Tribler I first see this:


and than immediately this

And us you can see - I can’t send you this report via Tribler, program will show me those dots forever :disappointed: Here is full report content:

Traceback (most recent call last):
File “TriblerGUI\core_manager.py”, line 114, in on_received_state
RuntimeError: Unhandled Error
Traceback (most recent call last):
File “lib\site-packages\twisted\internet\base.py”, line 428, in fireEvent

File “lib\site-packages\twisted\internet\defer.py”, line 321, in addCallback

File “lib\site-packages\twisted\internet\defer.py”, line 310, in addCallbacks

File “lib\site-packages\twisted\internet\defer.py”, line 653, in _runCallbacks

— —
File “lib\site-packages\twisted\internet\base.py”, line 441, in _continueFiring

File “run_tribler.py”, line 83, in start_tribler

File “Tribler\pyipv8\ipv8\util.py”, line 35, in helper

File “Tribler\pyipv8\ipv8\util.py”, line 47, in blockingCallFromThread

File “Tribler\Core\Session.py”, line 493, in start

File “Tribler\Core\Upgrade\upgrade.py”, line 57, in run

File “Tribler\Core\Upgrade\upgrade.py”, line 68, in upgrade_to_tribler7

File “Tribler\Core\Config\tribler_config.py”, line 89, in write

File “lib\site-packages\configobj.py”, line 2119, in write

exceptions.UnicodeEncodeError: ‘latin-1’ codec can’t encode characters in position 31-43: ordinal not in range(256)

Key Value
os.getcwd C:\Program Files\Tribler
sys.executable C:\Program Files\Tribler\tribler.exe
os nt
platform win32
platform.details Windows-7-6.1.7601-SP1
platform.machine AMD64
python.version 2.7.13 (v2.7.13:a06454b1afa1, Dec 17 2016, 20:53:40) [MSC v.1500 64 bit (AMD64)]
indebug True
tribler_uptime 5.77600002289
sys.argv C:\Program Files\Tribler\tribler.exe
sys.path C:\PROGRA~1\Tribler
sys.path .
os.environ TMP: C:\Users\836D~1\AppData\Local\Temp
os.environ COMPUTERNAME: OXID-PC
os.environ USERDOMAIN: OXID-PC
os.environ PSMODULEPATH: C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
os.environ COMMONPROGRAMFILES: C:\Program Files\Common Files
os.environ PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 30 Stepping 5, GenuineIntel
os.environ MPLCONFIGDIR: c:\users\836d~1\appdata\local\temp\tmpfcb1cn
os.environ PROGRAMFILES: C:\Program Files
os.environ PROCESSOR_REVISION: 1e05
os.environ SYSTEMROOT: C:\Windows
os.environ PROGRAMFILES(X86): C:\Program Files (x86)
os.environ WINDOWS_TRACING_FLAGS: 3
os.environ COMSPEC: C:\Windows\system32\cmd.exe
os.environ TK_LIBRARY: C:\PROGRA~1\Tribler\tk
os.environ TEMP: C:\Users\836D~1\AppData\Local\Temp
os.environ COMMONPROGRAMFILES(X86): C:\Program Files (x86)\Common Files
os.environ PROCESSOR_ARCHITECTURE: AMD64
os.environ ALLUSERSPROFILE: C:\ProgramData
os.environ LOCALAPPDATA: C:\Users\�������������\AppData\Local
os.environ HOMEPATH: \Users\�������������
os.environ PROGRAMW6432: C:\Program Files
os.environ USERNAME: �������������
os.environ LOGONSERVER: \OXID-PC
os.environ SESSIONNAME: Console
os.environ PROGRAMDATA: C:\ProgramData
os.environ TCL_LIBRARY: C:\PROGRA~1\Tribler\tcl
os.environ MATPLOTLIBDATA: C:\PROGRA~1\Tribler\mpl-data
os.environ PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
os.environ MOZ_PLUGIN_PATH: C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\
os.environ FP_NO_HOST_CHECK: NO
os.environ WINDIR: C:\Windows
os.environ VLC_PLUGIN_PATH: C:\Program Files\Tribler\VLC
os.environ WINDOWS_TRACING_LOGFILE: C:\BVTBin\Tests\installpackage\csilogfile.log
os.environ HOMEDRIVE: C:
os.environ SYSTEMDRIVE: C:
os.environ TRIBLER_SHUTTING_DOWN: False
os.environ NUMBER_OF_PROCESSORS: 4
os.environ APPDATA: C:\Users\�������������\AppData\Roaming
os.environ PROCESSOR_LEVEL: 6
os.environ COMMONPROGRAMW6432: C:\Program Files\Common Files
os.environ OS: Windows_NT
os.environ PUBLIC: C:\Users\Public
os.environ USERPROFILE: C:\Users\�������������
request_1 state GET (time: 1556107533.81, code: 200)
request_2 shutdown PUT (time: 1556107535.62, code: 0)

I installed Tribler_7.3.0-beta1_x64 from Topic 5171 and it’s now running perfectly. Dunno if this topic is still relevant, but I can reinstall previous version to reveal actual problem.

I stick to version 7.0.2.

I always have to go back to that one for it to work properly.

I have MacOS High Sierra version 10.13.6

Beta is beta @Oxid
v 7.2.2 work fine for me

@Oxid A few unicode issues were fixed in the recent releases. Good to know that 7,3 beta2 is working.