Tribler 6.5.1 stuck @ building circuits / port status unknown

General
#1

Hello,

i am having trouble downloading a torrent file with tribler, it says “Building circuits” and port status is unknown (little yellow triangle) like forever.
On exit errors occur and logfile says:
ERROR 1458513100.38 dispersy:214 failed to check network interfaces.
Traceback (most recent call last):
File “Tribler\dispersy\dispersy.pyo”, line 195, in _get_interface_addresses
OSError: Unable to obtain adapter information.
ERROR 1458513100.38 dispersy:238 Unable to find our public interface!

OS is Win 8.1 x64
help please :slight_smile:

#2

I have here the same problem.

All weeks ago is this problem know, there is no solution?

What must i do for getting Tribler working on my Windows 8.1*64 computer?

I’m hours busy to get it working, without success. The yellow triangle stay to see in the corner.

I do not know anymore.

#3

Tribler developer here, sorry to hear Tribler is not working for you.

The problem is that the library Tribler uses for networking cannot find your networking adapters. To find out the cause of this problem, I would like to find out which network adapters you currently have installed. Can you post a screenshot or type a list of adapters that show up in the adapter list? I would like to hear from both of you (and other users with the same problem) to see if there are things in common.

To get this list, go to Control Panel-> Network and Internet -> View network status and tasks -> Change adapter settings.

#4

My problem is nearly identical and so far, I haven’t found a solution.
My adapter is a Realtek PCIe GBE Family Controller

#5

@Spin Are you also on Windows 8.1 64 bit?

#6

Sorry i can’t place a srceen dump no option for a image.

#7

No I’m on windows 10 64 bit

#8

@Lex could you type a list of adapters that show up?

#9

Untitled-1 copy.png1577×346 24 KB

TAP Windows Adapter V9 is from OpenVPN GUI

#10

Field Value
Network Adapter Properties
Network Adapter Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Interface Type Gigabit Ethernet
Hardware Address 60-02-92-01-BD-FC
Connection Name Ethernet
Connection Speed 100 Mbps
MTU 1500 bytes
DHCP Lease Obtained 10-4-2016 11:14:56
DHCP Lease Expires 11-4-2016 11:14:56
Bytes Received 16601180279 (15832.1 MB)
Bytes Sent 1579114056 (1506.0 MB) - 305 bytes/s

Network Adapter Addresses
IP / Subnet Mask 192.168.0.53 / 255.255.255.0
Gateway 192.168.0.1
DHCP 192.168.0.1
DNS 192.168.0.1

Field Value
Network Adapter Properties
Network Adapter Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
Interface Type 802.11 Wireless Ethernet
Hardware Address 28-E3-47-E7-6E-15
Connection Name Wi-Fi
MTU 1500 bytes
Bytes Received 0
Bytes Sent 0

Network Adapter Addresses
DNS 192.168.2.254
DNS 195.241.77.55
DNS 195.241.77.58

Screen dump router

#11

I work with a UMTS 4GLTE router. D-Link DWR-116

I have done different tests.

I have put the dongle direct in the USB port, pity no difference, the triangle remains yellow.

I have try a other dongle the same no difference, That mean that the problem is not the router but the network settings in the computer it self.

In windows firewall i set by Tribler port 7760 by all the 4. no difference.

What for setting in windows it self must i do for get it working.

almost i want to give up.

View of Tribler from an outsider
#12

Could everybody that is having the “Unable to obtain adapter information” error install this build and report back wether the issue is solved or not?

Thanks!

https://jenkins.tribler.org/job/Build_Tribler_next/11/artifact/

#13

I can report some progress with your build.
The torrent is succesfully added and started downloading, albeit somewhat slow.

Building circuits now works, port status is still unknown.

#14

It may take a while longer, plain torrent downloading can’t be slower due to that workaround, if you use tunneled downloads it will always be slower due to the traffic having to pass through several different hops in each circuit.

Thanks for the feedback!

#15

OK - I had this problem. I fixed it by copying a known good peercache.txt file into the working directory.

YMMV, but give it a go…

#16

Tried it for about a day now, port status remains unknown, download stops at 7,4% despite having plenty of seeders. Not sure what causes it.

#17

Does the peer bar fill up? (third icon from the right on the status bar)

#18

I’ve been unable to reproduce the problem so far, it seems that as long as I don’t shut down my PC, the download continues working just fine.
For some reason, when I reboot and continue a download, it seems to sputter to a halt.

#19

Can someone tell me what i precisely must set in the windows firewall?

Also on my computer with Linux Mint 17.3 are the problem exactly the same. I don’t know how i can open a port in Mint?

In Both computers i put two different 4G LTE dongles directly in the USB port, result the same unwanted yellow triangle “no connection symbol.”

I have also installed the last Tribler update, pity also no solution, i begin to think that my provider T-Mobile block those ports?

But if i look in the firewall list i see comparable ports.

If someone have a suggestion i like to here it.

#20

3/4G connections usually have really nasty NAT, filtering and public IP switching.
Does it work fine for you with a normal domestic wifi/wired connection?