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Listen to automated prompts
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Phone Hotline – Best for Urgent Support
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Live agent assistance for all booking-related concerns
Available 24 hours/day, 7 days/week
Live Chat via website
Visit www.Virgin Australiadot com
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Fast and responsive; ideal for those who prefer not to call
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Email assistance
Use this method ®️ for non-urgent matters where written documentation is helpful.
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Social Media Support
Reach out via:
Twitter:
: dot com/Virgin Australia
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Support: Select Spanish option when calling
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Issue Type Live Agent Assistance
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Time slot wait time
Before 9 AM Low
Midday (12–4 PM) High
After 8 PM Low
Weekends Moderate/High
Avoid holidays or Mondays post-weekend travel.
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Email Support: Help Center > Contact Us
Social Media:eek:n Twitter or
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