Fresh install on MacOS Mojave fails to run


#1

Have just installed v7.1.0 for first time. Have latest Mojave updates (non beta). On run, the spinning cog screen comes up saying ‘Loading…’, then an error from the system saying ‘Tribler quit unexpectedly.’. It appears to be attempting execution of separate process, as the ‘loading’ screen remains visible. I have no idea where to find logs, etc…


#2

Thank you for your report. I assume that you got the window with many lines of debug information? Could you send them to us?

Also, the logs are stored at ~/.Tribler/logs. Could you check these logs or send them to us? Since these logs might contain sensitive information about your computer, you can send them to my email if you want (which can be found here).


#3

The only log that contained anything was the gui-info one, the rest are zero-byte…

INFO 1539693994.65 init:1627 (root) init()
INFO 1539693994.95 init:1627 (root) self._outSocket.error() = ‘2’
INFO 1539693994.95 init:1627 (root) init(): returning
INFO 1539694039.96 init:1627 (root) Shutting down Tribler
INFO 1539694044.64 init:1627 (root) init()
INFO 1539694044.92 init:1627 (root) self._outSocket.error() = ‘0’
INFO 1539694044.92 init:1627 (root) received QLocalSocket.ConnectionRefusedError; removing server.
INFO 1539694044.93 init:1627 (root) close()
INFO 1539694044.93 init:1627 (root) close(): returning
INFO 1539694044.93 init:1627 (root) init(): returning
INFO 1539694178.73 init:1627 (root) Shutting down Tribler
INFO 1539694184.00 init:1627 (root) init()
INFO 1539694184.27 init:1627 (root) self._outSocket.error() = ‘0’
INFO 1539694184.27 init:1627 (root) received QLocalSocket.ConnectionRefusedError; removing server.
INFO 1539694184.27 init:1627 (root) close()
INFO 1539694184.27 init:1627 (root) close(): returning
INFO 1539694184.27 init:1627 (root) init(): returning
INFO 1539694326.53 init:1627 (root) Shutting down Tribler
INFO 1539694390.89 init:1627 (root) init()
INFO 1539694391.09 init:1627 (root) self._outSocket.error() = ‘0’
INFO 1539694391.09 init:1627 (root) received QLocalSocket.ConnectionRefusedError; removing server.
INFO 1539694391.09 init:1627 (root) close()
INFO 1539694391.09 init:1627 (root) close(): returning
INFO 1539694391.09 init:1627 (root) init(): returning
INFO 1539694428.16 init:1627 (root) Shutting down Tribler
INFO 1539695453.77 init:1627 (root) init()
INFO 1539695455.08 init:1627 (root) self._outSocket.error() = ‘0’
INFO 1539695455.08 init:1627 (root) received QLocalSocket.ConnectionRefusedError; removing server.
INFO 1539695455.08 init:1627 (root) close()
INFO 1539695455.08 init:1627 (root) close(): returning
INFO 1539695455.08 init:1627 (root) init(): returning
INFO 1539695991.86 init:1627 (root) Shutting down Tribler
INFO 1539699177.85 init:1627 (root) init()
INFO 1539699178.18 init:1627 (root) self._outSocket.error() = ‘0’
INFO 1539699178.18 init:1627 (root) received QLocalSocket.ConnectionRefusedError; removing server.
INFO 1539699178.18 init:1627 (root) close()
INFO 1539699178.18 init:1627 (root) close(): returning
INFO 1539699178.18 init:1627 (root) init(): returning
INFO 1539699227.99 init:1627 (root) Shutting down Tribler